Apple’s
branding:
Apple Inc. uses the Apple brand to compete across
several highly competitive markets. Apple's brand has evolved as it has
expanded its range of products and services. Originally starting in the late
1970s with desktop computers and then laptops in the 1990s, it took over 20
years before the company expanded into its first major new product area with
the launch of the iPod in 2001, followed by iPhone in 2007, iPad in 2010, and
now Apple Pay and Apple Watch in 2014.
In the early decades, Apple's brand
was very much that of a challenger, bringing easy to use computers to
consumers and small businesses in a way that as focused on the needs,
individuality, and style of ordinary people, rather than the conformity and
technical mandates of big business. Apple's brand position has evolved,
but today's brand is still consistent with these early promises.
Apple position itself in ever
growing electronic devices market as a grand and reliable brand. Apple protected
its unique features and made the products different from others all the time.
They believe in always moving a stead ahead. Apple has built strong customer
loyalty through its communities.
Apple's core competence remains
delivering exceptional experience through superb user interfaces. The company's
product strategy is based around this, with the iPhone , Mac, iCloud, iTunes,
and the Applications Store all playing key roles. The distinctive feature
of each of Apple Pay and Apple Watch remains their ease of use and elegantly
simple use.
The company is now defining itself
more broadly than being just a devices company. It has blended its
digital content services like iTunes, iBooks and App Store and so on. To be a
key part of the value proposition to Apple device owners, Apple is making
many services and functionality which consumers use accessible on whatever
Apple device they happen to be using at the time.
Apple has a branding strategy that
focuses on the emotions. The starting point is how an Apple product experience
makes you feel. The Apple brand personality is about lifestyle, imagination,
liberty regained, innovation, passion, hopes, dreams and aspirations; and
power-to-the-people through technology.
The Apple brand personality is also
about simplicity and the removal of complexity from people's lives;
people-driven product design; and about being a really humanistic company with
a heartfelt connection with its customers.
Apple fully understands that all
aspects of the customer experience are important and that all brand
touch-points must reinforce the Apple brand. Apple has expanded and improved
its distribution capabilities by opening hundreds of its own retail stores in
key cities around the world, usually in up-market, quality shopping venues.
The business market has been
important to Apple from before. Apple had a strong market share in large
companies. In recent years a large part of Apple's strategy seems focused
on the corporate marketplace. The company is careful to maintain its brand values
as it engages with corporations. It positions itself as facilitating
the use of the individual's devices of choice in the corporate world so that
businesses can innovate and develop new ways of doing business and improving
the world around them.
Improvements:
Apple is a well-known
and well established brand around the world and it is doing all its work
accordingly. However, it's pricing has always been high, as a result, many
people cherish to buy them but most often they find it difficult to afford.
Apple should focus more on reducing its prices without hampering its quality
and grand appearance.
References:
http://beloved-brands.com/tag/brand-positioning-statement/
http://switchtoamac.com/site/understanding-apples-positioning-part-1-a-premium-brand-at-a-premium-price.html
http://www.slideshare.net/sweetNsourr/dissertation-25988438
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